FAQs & SUPPORT
Frequently Asked Questions
Is there special training required to use the product?
No, you do not need special training to use the product. One of the key features of the product is the InviShield™ that actively protects between cleans. In order for that to be active, upon application, you must remember to spread, not wipe. Further detailed instructions can be found on the product label.
Is it safe to use around pets & babies?
Yes, it is safe to your around pets and babies. For further information, refer to the product label.
How does it kill Covid-19?
Coronavirus is made up of two layers - the lipid cover that protects the RNA inside. Upon contact, the InviShield™ dissolves the outer lipid layer and reacts with the RNA structure and destroys it.
Can I spray it on myself to protect from Covid-19?
No. Our product is meant to be used only on inanimate surfaces. It is not meant to be used directly on humans or animals. Do not apply directly on the skin as it may cause rashes or allergies in rare cases. While using the product, be sure to follow the instructions given on the label.
Do we have to use other disinfectants with this product?
If used as directed, you do not require any additional surface disinfectants. PureSurface+ is a wide-range biocidal disifectant. It is virucidal, bactericidal, sporicidal & fungicidal. The product also kills MDRO (Multi-Drug Resistant Organisms) or "Superbugs" that have developed resistance to other common disinfectants. For more information, visit our tests & approvals page.
Is it safe to use in food processing areas?
Yes, it is safe to be used in food processing facilities. However, the product is not designed to be used on/in human consumables. Please follow the instructions given on the product label.
Do I need to wear a mask if the area is disinfected?
Follow your local guidelines. The InviShield™ actively protects and destroys coronavirus upon contact with its surface. However, it cannot protect you against air-borne transmission.
How often should I use this product?
The InviShield™ actively protects for up to 7 days or 200 touches. Our product has been validated to last over 30 days if the treated area is untouched or not frequented by anyone. If it's applied on an area of low, medium or high frequency of "touches", we recommend you to use the UV validation tool and reapply only on areas that have lost the InviShield™ protection.